Privacy Policy
SECTION 1 – GENERAL INFORMATION
This Privacy Policy provides information on the collection, use, storage, processing, and protection of personal data of users and visitors to the MartialWave platform and software-as-a-service, aiming to demonstrate complete transparency on the subject and to clarify to all interested parties the types of data collected, the reasons for collection, and how users can manage or delete their personal information. Be sure to also visit the Terms of Use of the software-as-a-service.
This Privacy Policy applies to all users and visitors of the MartialWave website and software-as-a-service, owned by the Brazilian company ZANSHIN SOFTWARE LTDA, duly registered with the CNPJ under no. 08683340/0001-76, located at Rua Daltro Filho 1185, Teutônia/RS, CEP 95890-000, hereinafter referred to as MartialWave.
This document was prepared in accordance with the Lei Geral de Proteção de Dados (Law 13.709/18), the Brazilian Marco Civil da Internet (Law 12.965/14), and the EU Regulation No. 2016/6790. Additionally, this document may be updated due to regulatory updates, and users are therefore encouraged to periodically consult this section.
SECTION 2 – HOW DO WE COLLECT USER AND VISITOR PERSONAL DATA?
User and visitor personal data is collected by the platform as follows:
• When the user creates an account/profile on the MartialWave software-as-a-service: these are basic identification data, such as email, full name, city of residence, phone, and company. This data allows us to identify the user and visitor and ensure greater security and well-being to their needs.
• When a user and visitor accesses MartialWave or the website www.martialwave.com: interaction and access information is collected by the company to ensure a better experience for the user and visitor. These data may include keywords used in a search, sharing of specific documents, comments, page views, profiles, the URL from where the user and visitor come, the browser they use, and their access IPs, among other data that may be stored and retained.
SECTION 3 – WHAT PERSONAL DATA DO WE COLLECT ABOUT USERS AND VISITORS?
The personal data of users and visitors collected are as follows:
• Data for creating an account/profile on the platform: email, full name, city of residence, phone, company, chosen test account plan.
• Data for navigation optimization: page access, keywords used in search, recommendations, comments, interaction with other profiles and users, followed profiles, IP address.
• Data to complete transactions: payment and transaction details, such as credit card number and other card information, as well as payments made.
• Newsletter/blog: the email registered by the visitor who chooses to subscribe to the Newsletter will be collected and stored until the user requests unsubscription.
• Contract-related data: upon the formalization of a service contract between the platform and the user and visitor (terms of use), data related to contract execution may be collected and stored, including communications between the company and the user.
SECTION 4 – HOW LONG ARE PERSONAL DATA STORED?
Personal data of users and visitors are stored by the platform for the time necessary to provide the service or fulfill the purposes outlined in this document, as stipulated in paragraph I of Article 15 of Law 13.709/18.
The data can be removed or anonymized at the user’s request, except where the law provides otherwise. Additionally, user personal data may only be retained after processing ends in the following cases stipulated in Article 16 of said law:
I – compliance with a legal or regulatory obligation by the controller;
II – study by a research body, with data anonymization whenever possible;
III – transfer to a third party, provided data processing requirements in this law are met;
IV – exclusive use by the controller, provided data is anonymized and third-party access is barred.
SECTION 5 – SECURITY OF STORED PERSONAL DATA
The platform commits to applying technical and organizational measures to protect personal data from unauthorized access and situations of destruction, loss, alteration, communication, or dissemination of such data.
Credit card data and all information transferred on the platform are encrypted using “secure socket layer” (SSL) technology to ensure secure and confidential data transmission, with data between the server and the user encrypted. While no internet transmission or electronic storage method is 100% secure, we follow all industry standards.
The platform is not liable for the exclusive fault of a third party, such as a hacker or cracker attack, or the user’s sole fault, such as when they share their data with others. MartialWave commits to informing users in the event of any personal data security breach. Personal data stored is treated confidentially within legal limits. However, we may disclose personal information if legally required or if you violate our Terms of Use.
SECTION 6 – WILL STORED PERSONAL DATA BE SHARED WITH THIRD PARTIES?
Data registered in the MartialWave software-as-a-service may be shared with third-party calendar services (Google, Apple, etc.) if configured by the user; this will be automatic.
Regarding third-party service providers such as payment processors, we inform that each has its own privacy policy. We recommend reviewing their privacy policies to understand how they will use personal information.
Service providers may be located or have facilities in different countries. In such cases, personal data transferred may be subject to laws in the jurisdiction where the service provider or their facilities are located.
By accessing our services and providing your information, you consent to the processing, transfer, and storage of this information in other countries.
When redirected to a third-party application or website, you will no longer be governed by this Privacy Policy or our platform’s Terms of Service. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.
SECTION 7 – COOKIES OR NAVIGATION DATA
Cookies refer to text files sent by the platform to the user and visitor’s computer, where they are stored, containing information related to navigation on the website. Such information includes access data such as location and access time, stored by the user and visitor’s browser so that the platform server can read them later to personalize platform services.
The MartialWave platform user and visitor acknowledge and accept that a browsing data collection system may be used through cookies.
Persistent cookies remain on the user and visitor’s hard drive after the browser is closed and are used by the browser on subsequent visits to the site. Persistent cookies can be removed by following your browser’s instructions. A session cookie is temporary and disappears after the browser is closed. You can set your web browser to refuse all cookies, but some platform features may not work properly if the ability to accept cookies is disabled.
SECTION 8 – CONSENT
By using the services and providing personal information on the platform, the user consents to this Privacy Policy.
Upon registration, the user acknowledges their rights to cancel their registration, access, and update their personal data and guarantees the accuracy of the information provided.
The user has the right to withdraw their consent at any time by contacting us at atendimento@zanshinsoftware.com or by mail at the following address: Rua Daltro Filho 1185, Teutônia/RS, Brazil, CEP 95890-000.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so it is recommended that users and visitors review it frequently.
Changes and clarifications will take effect immediately upon publication on the platform. By using the service or providing personal information after changes, the user and visitor demonstrate their agreement with the new terms.
In the event of a merger or sale of the platform to another company, user data may be transferred to the new owners to maintain the services offered.
SECTION 10 – JURISDICTION FOR CONFLICT RESOLUTION
Brazilian law shall fully apply to resolve disputes arising from this instrument.
Any disputes shall be submitted to the court of the jurisdiction where the company is headquartered.